Terms of service

Effective Date: August 6, 2026

Welcome to Sunda (referred to as "we", "us", or "our"). We operate this website and all related services (collectively, the "Services") to provide you with a curated travel and shopping experience.

Our Services are powered by Shopify, which enables us to offer you seamless online transactions.


1. Overview and Acceptance

These Terms of Service (the "Terms") govern your use of our website, products, and services. Please read them carefully, as they contain important information about:

  • Your legal rights and obligations

  • Warranty disclaimers

  • Limitations of liability

  • Dispute resolution

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


2. Access and Account

2.1 Eligibility

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your state or province of residence

  • You consent to allow any minor dependents to use the Services on devices you own or manage

2.2 Account Information

To use our Services, you may be required to provide:

  • Email address

  • Billing and payment information

  • Shipping address

You warrant that all information you provide is correct, current, and complete.

2.3 Account Security

You are solely responsible for:

  • Maintaining the security of your account credentials

  • All activity conducted under your account

You may not transfer, sell, or assign your account to any other person.


3. Our Products

We strive to accurately represent our products and services. However, please note:

  • Product colors and appearance may vary depending on your device display settings

  • We do not warrant that product quality will meet your expectations

  • Product descriptions may be updated without prior notice

  • We reserve the right to discontinue any product at any time

  • Quantities may be limited by region or jurisdiction


4. Orders and Purchases

4.1 Order Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to:

  • Accept or decline your order for any reason

  • Confirm acceptance only after payment is processed

  • Cancel or modify orders as needed

4.2 Order Changes

Please review your order carefully before submitting. We may not be able to accommodate cancellation requests after an order is accepted.

4.3 Returns and Exchanges

All purchases are subject to our Refund Policy [Insert Link].

4.4 Personal Use

You warrant that your purchases are for personal or household use only, not for commercial resale or export.


5. Prices and Billing

5.1 Pricing Policy

  • Prices, discounts, and promotions are subject to change without notice

  • The price at the time of order placement will apply

  • Posted prices do not include taxes, shipping, handling, customs, or import charges unless expressly stated

5.2 Price Comparisons

Prices on our online store may differ from:

  • Physical store prices

  • Prices offered by third-party retailers

5.3 Billing Accuracy

You agree to provide current, complete, and accurate purchase and payment information. You must promptly update your account details, including:

  • Email address

  • Credit card numbers and expiration dates

5.4 Payment Authorization

You represent and warrant that:

  • Your credit card information is true and complete

  • You are authorized to use the payment method

  • Your credit card company will honor charges incurred

  • You will pay all applicable taxes and shipping fees


6. Shipping and Delivery

  • We are not liable for shipping or delivery delays

  • Delivery times are estimates only and not guaranteed

  • We are not responsible for delays caused by carriers, customs, or events outside our control

  • Title and risk of loss pass to you once products are transferred to the carrier


7. Intellectual Property

All content on our Services is owned by Sunda, our affiliates, or licensors, and is protected by:



Protection Type Examples
Trademarks Brand names, logos, slogans
Copyrights Text, images, graphics, videos, product reviews
Patents Design and functional elements
Trade Dress Visual appearance and arrangement

7.1 Permitted Use

You may use our Services for personal, non-commercial use only. You may not:

  • Reproduce, distribute, or modify our content without prior written consent

  • Create derivative works

  • Publicly display or perform our content

  • Download or transmit our content for commercial purposes

7.2 Trademarks

  • Sunda names, logos, and slogans are our trademarks

  • Shopify names and logos are trademarks of Shopify Inc.

  • All other trademarks belong to their respective owners


8. Optional Tools

We may provide access to third-party tools as part of our Services. You acknowledge that:

  • We provide such tools "as is" and "as available"

  • We do not monitor or control third-party tools

  • Your use of such tools is at your own risk

  • We have no liability for your use of third-party tools


9. Third-Party Links

Our Services may contain links to third-party websites. Please note:

  • We are not responsible for third-party content or accuracy

  • Accessing third-party sites is at your own risk

  • We are not liable for damages related to third-party transactions

  • Review third-party policies before engaging in any transaction


10. Relationship with Shopify

Our Services are hosted by Shopify. However:

  • All sales are made directly with Sunda, not Shopify

  • Shopify is not responsible for any aspect of your purchases

  • You expressly release Shopify and its affiliates from all claims related to your transactions with us


11. Privacy Policy

All personal information collected through our Services is governed by our Privacy Policy .

Key points:

  • Information you submit may be shared with Shopify and third-party service providers

  • These parties may be located outside your country of residence

  • Shopify processes data to provide and improve the Services


12. User Feedback

When you submit feedback, reviews, or suggestions (collectively, "Feedback"), you grant us:

  • A perpetual, worldwide, royalty-free license to use your Feedback

  • The right to sublicense and modify your Feedback

  • The right to use Feedback for commercial purposes

12.1 Your Warranties

You represent that:

  • You own or have rights to all Feedback you submit

  • You have disclosed any compensation received for your Feedback

  • Your Feedback complies with these Terms

12.2 Content Standards

Feedback must not:

  • Violate third-party rights (copyright, trademark, privacy, etc.)

  • Contain libelous, obscene, or unlawful content

  • Contain viruses or malware


13. Errors and Omissions

We reserve the right to:

  • Correct any typographical errors, inaccuracies, or omissions

  • Update or change information without prior notice

  • Cancel orders if information is inaccurate (including after order submission)


14. Prohibited Uses

You may use our Services for lawful purposes only. Prohibited activities include:



Category Examples
Unlawful Conduct Illegal or malicious purposes, violating regulations
IP Infringement Violating intellectual property rights
Harassment Abusing, defaming, or harming others
Spam Sending unsolicited promotional materials
Impersonation Falsely representing identity
Data Scraping Using robots, spiders, or AI tools to extract data
Security Bypass Circumventing security or authorization features

We reserve the right to suspend or terminate your account for violations.


15. Agent Terms

If you deploy an Agent (software or service that takes autonomous action) to interact with our Services, you must:

  1. Identify the Agent in all HTTP/HTTPS requests using the user agent string: Agent/[agent name]

  2. Not conceal or obfuscate that interactions are from an Agent

  3. Not mimic human behavior to bypass CAPTCHAs

  4. Respond truthfully to prompts about whether interactions are human or automated

We may limit or block Agent access at our discretion.


16. Termination

  • We may terminate your access to the Services at any time without notice

  • You remain liable for all amounts due up to the date of termination

  • The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Liability Limitations, Indemnification, Governing Law, and Privacy Policy


17. Disclaimer of Warranties

To the fullest extent permitted by law:

  • The Services and products are provided "as is" and "as available"

  • We make no warranties of any kind, express or implied

  • We do not warrant that the Services will be uninterrupted, timely, secure, or error-free

  • We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement


18. Limitation of Liability

To the fullest extent permitted by law, Sunda, Shopify, and our affiliates shall not be liable for:

  • Direct, indirect, incidental, punitive, or consequential damages

  • Lost profits, revenue, savings, or data

  • Replacement costs

  • Damages arising from your use of the Services or any products

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, etc.).


19. Indemnification

You agree to indemnify and hold harmless Sunda, Shopify, and our affiliates from:

  • Any claims, losses, damages, or liabilities (including attorney fees)

  • Arising from your breach of these Terms

  • Arising from your violation of any law or third-party rights

  • Arising from your use of the Services


20. General Provisions

20.1 Severability

If any provision is found to be unlawful or unenforceable, the remaining provisions remain in full effect.

20.2 Waiver

Our failure to enforce any right does not constitute a waiver of that right.

20.3 Entire Agreement

These Terms constitute the entire agreement between you and Sunda, superseding all prior agreements.

20.4 Assignment

You may not assign your rights under these Terms without our consent. We may assign these Terms without notice to you.

20.5 Governing Law

These Terms are governed by the laws of the jurisdiction where Sunda is headquartered. You consent to venue and personal jurisdiction in such courts.

20.6 Headings

Headings are for convenience only and do not affect the interpretation of these Terms.


21. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

  • It is your responsibility to periodically review these Terms

  • Material changes will be notified in accordance with applicable law

  • Continued use of the Services constitutes acceptance of updated Terms


22. Contact Us

If you have any questions about these Terms of Service, please contact us:



Method Details
Email sunda@sundatravel.com.cn
Phone (Hong Kong) +852 5439 7153
Phone (Mainland) ++86 17685010390
Address Room 1206, Jinwei Tourism Building, Jiaobin Road, Luohu District, Shenzhen, Guangdong Province, China