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Our Background
Chengdu Shunda Travel Service Co., Ltd. was founded on 24th June 1997, when the tourism market was in a booming stage, and the company seized the opportunity to come into being.At the beginning of the company's establishment, the company entered the tourism market with a keen market insight, and with the spirit of innovation in the Chengdu tourism market to establish a firm foothold, laying the foundation for the subsequent development of the 1990s, the domestic tourism market began to rise, the demand for travelling is gradually increasing, and the prospect of the tourism industry is promising.
More Than a Tour Company – We're Cultural Bridge Builders
Business focus
In the early days, the company mainly focused on domestic travel business, and carefully crafted travel itineraries with special features, covering Chengdu's neighbourhood and major domestic popular attractions.
Speciality lines
such as Chongqing-Chengdu-Jiuzhaigou in-depth seven-day tour; Chongqing-Wulong five-day tour; Chengdu-Dujiangyan-Jiuzhaigou seven-day tour.
Market reaction
By providing high quality services and personalised solutions, we have won the trust and praise of tourists and gradually established a good reputation in the Chengdu travel market, laying a foundation for the further development of the company.
In recent years, we have completed business innovation and transformation and upgrading
New product development
Increase investment in the research and development of new tourism products and launch themed tourism products such as parent-child tours, senior tours, self-drive tours and customised tours to meet the personalised needs of different customer groups.
Integration
Focus on the integration of tourism with culture and technology, and use the Internet, big data and other technologies to enhance the level of service intelligence to provide tourists with a more accurate and personalised travel experience.
market competitiveness
through business innovation and transformation and upgrading, enhance the company's market competitiveness to adapt to changes in the tourism market and development trends in the industry to maintain a leading position.
Social Responsibility
Launched the sustainable tourism initiative in conjunction with the local tourism bureau.
Professional service team - to provide quality service guarantee
the tour guide team
after rigorous training and assessment, with a wealth of travel knowledge and experience in explaining the ability to provide tourists with vivid, accurate explanation of the service according to the needs and characteristics of tourists, to provide personalised tour guide services
scheduling staff
familiar with the tourism market dynamics and various types of tourism resources can be based on customer demand and the actual situation, carefully planning the travel itinerary reasonable arrangements for attractions, accommodation, transport, etc., to ensure the smooth progress of the trip
Customer service personnel
enthusiastic and thoughtful, able to answer customer questions and deal with customer complaints in a timely manner, to provide customers with a full range of services to ensure that we maintain good communication with customers to improve customer satisfaction.
Professional service team - to provide quality service guarantee
the tour guide team
after rigorous training and assessment, with a wealth of travel knowledge and experience in explaining the ability to provide tourists with vivid, accurate explanation of the service according to the needs and characteristics of tourists, to provide personalised tour guide services
scheduling staff
familiar with the tourism market dynamics and various types of tourism resources can be based on customer demand and the actual situation, carefully planning the travel itinerary reasonable arrangements for attractions, accommodation, transport, etc., to ensure the smooth progress of the trip
Customer service personnel
enthusiastic and thoughtful, able to answer customer questions and deal with customer complaints in a timely manner, to provide customers with a full range of services to ensure that we maintain good communication with customers to improve customer satisfaction.
Individualised Travel Solutions - Meeting Different Customer Needs
Tailor-made principle
customer-centred, tailor-made according to customers' individual needs and interests, with full consideration of customers' time, budget and other factors, to provide diversified choices and ensure the comfort and convenience of the travel programme
Special activities
Provide folk culture experience, outdoor sports, food tours and other special tourism activities, so that tourists can deeply experience the local culture and customs, and increase the fun and sense of experience of travelling
Customer Satisfaction
By providing personalised travel solutions, we have increased customer satisfaction and loyalty, and customers have a higher evaluation of the company's services, which has brought the company a good reputation and helped the company to establish a good image in the market
High-quality tourism resources - to ensure the quality of tourism
Hotel co-operation
co-operate with various famous hotel groups, provide different grades and styles of hotel choices, ensure the quality of tourists' accommodation, meet the needs of different customers, and be able to get preferential prices and quality services for tourists
Transportation cooperation
cooperating with airlines, railway departments, car rental companies, etc., to provide diversified transport options to ensure that tourists travel safety and convenience, according to the needs of tourists and the itinerary, choose the appropriate means of transport
Cooperation with scenic spots
establish good cooperation with major scenic spots, provide preferential ticket prices and convenient entry services, which can save time and costs for tourists, improve travel efficiency, ensure that tourists can smoothly enter the scenic spots and enjoy high-quality tourism resources.
Strict operation mechanism - maintain high standard of service
Supplier screening
Strict screening of tourism suppliers and partners in the travel itinerary arrangements to ensure the quality and safety of tourism products, and strict auditing of the qualifications and reputation of suppliers
Management of tour guides
Strengthen the training and management of tour guides, improve the service level and professionalism of tour guides Regular assessment and evaluation of tour guides to ensure that tour guides are able to provide tourists with quality services
Customer feedback mechanism
establish customer feedback mechanism, timely understanding of customer needs and opinions, according to customer feedback, continuous improvement and enhancement of service quality, improve customer satisfaction and loyalty
We have a team of professional English travel consultants. You will have your OWN one-on-one consultant. Free consultation until you are satisfied with your tour plan!Please feel free to ask us your doubts, we will be professional, sincere and patient attitude to answer all your doubts!Welcome to contact our travel consultant team. We will get back to you within 1 to 24 hours.
Nearly 30 years of experience in tourism services
Highly customised journeys
Qualification of local guides
24/7 Multilingual Customer Service
Start planning your tailor-made holiday bycontacting one of our specialists...
Instant Reply from Local Experts
Honours & Achievements
Consumer Trustworthy Unit
The company has been awarded "Consumer Trustworthy Unit" for many times, reflecting the company's good reputation and word of mouth in the market, and has won the trust and recognition of the majority of consumers.
Excellent travel agency
winning the title of "excellent travel agency" and other honours shows the company's status and influence in the travel industry, and is a confirmation of the company's professional services and management.